GEICO is the nation’s second-largest auto insurer and New York State’s number one carrier. Like Northeast Collision, they’re committed to providing superior customer service to make the auto repair process as worry-free as possible—specifically through its Auto Repair Xpress® (ARX) program.
We are proud to announce that Northeast Collision of Elma has been selected as one of GEICO’s ARX shops.
1. What is GEICO’s Auto Repair Xpress® Program?
GEICO’s ARX program is a commitment to deliver the ultimate customer service experience for drivers in need of auto repair. It maximizes convenience and allows customers to receive priority treatment in auto accident claims. In three easy steps, you will have your car in our shop, repaired and back on the road in no time.
Here’s what you need to know.
Step 1: Drop off your car.
As a GEICO partner, you will meet with a Northeast Collision representative who will evaluate the damage of your vehicle, answer any questions you may have and arrange rental car service if your car needs to stay overnight.
Step 2: Repair your car.
At Northeast Collision, we are all about complete convenience—so we plan on helping you from the beginning to the end of your repair. We will keep you fully informed of your car’s repair status and perform a pre-delivery review of your car’s repairs before you pick it up, all while ensuring speed and quality.
Step 3: Pick up your car.
Now the easy part. Once your car is fully repaired, you’ll have copies of all necessary repair documents and damage estimates prepared for you. Then you can leave with the reassurance that GEICO and Northeast Collision guarantee your repairs for as long as you own the vehicle.
2. What does this mean for me?
If you’re Insured by GEICO and in need of auto repair, Northeast Collision can examine your vehicle and assist you in calling GEICO—making the process seamless and convenient for drivers.
You’ll also receive all the benefits from the Auto Repair Xpress® promise: one-stop rental pick-up and return at our location, updates on repair status, pre-delivery review of your repairs, and the convenience of using a locally owned repair shop you can trust. And all this is backed by a written lifetime guarantee that will be provided when you receive your repaired vehicle.
3. Are you in need of auto repair?
Whether you’ve been involved in a minor accident or a major collision, we’re here to help. If you’re insured by GEICO, stop in to our Elma location to learn how we can help get you back on the road quickly and safely.